Enterprise Innovation Lead

90-Day Operating System

From Plan to Execution

Turning small steps into big wins — delivering practical innovation that earns customer trust, reduces friction, and creates enterprise value through reusable patterns and measurable outcomes.

Projected Impact

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Faster Transitions

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Compliance Time Saved

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Faster Proposal Search

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Quicker Onboarding

Prepared for VP of Innovation and Technology

DNIDELAWARE NATION
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Executive Summary

Mission & Operating Framework

Mission Statement

Deliver practical, measurable innovation that earns customer trust, reduces operational friction, and creates enterprise value through reusable patterns. This operating system transforms strategic intent into executable weekly actions with clear accountability and visible progress.

90-Day Objectives

PhaseDaysPrimary Outcomes
Discover & Align1-30Stakeholder trust established, 3-5 validated opportunities prioritized, governance aligned
Design & Pilot31-602-3 pilots launched with baselines, early wins demonstrated, feedback loops active
Deliver & Scale61-90Measurable outcomes documented, playbooks created, 180-day roadmap approved

Operating Principles

Discovery Before Solutions

Understand real problems through customer engagement before proposing solutions

Low-Risk Pilots

Use existing tools and approved workflows; no new procurement in first 90 days

Visible Progress

Measurable outcomes leadership can present to stakeholders

Enterprise Reuse

Build patterns once, deploy across the portfolio

The 3P Framework

People, Processes & Procedures

A comprehensive operating framework organized by phase, covering all aspects of execution.

Days 1-30

Discover & Align

Build trusted relationships and understand real problems before proposing solutions.

People
Processes
Procedures
7 deliverables4 success metrics
Days 31-60

Design & Pilot

Launch small-scale pilots that demonstrate value quickly and iterate based on user feedback.

People
Processes
Procedures
7 deliverables4 success metrics
Days 61-90

Deliver & Scale

Measure outcomes, document reusable patterns, and prepare for enterprise scaling.

People
Processes
Procedures
7 deliverables5 success metrics

Early Win Pilots

Five targeted initiatives designed to deliver measurable value within 90 days

Problem

Contract transitions are treated as unique events. Program managers recreate checklists, documentation templates, and handoff procedures each time, wasting experienced PM time and creating inconsistent transition quality.

In Scope

  • Interview 3-4 PMs who have led recent transitions
  • Document common transition phases and activities
  • Create modular playbook with checklists and templates
  • Test with one upcoming transition

Out of Scope

  • Automated transition tracking tools
  • Customer-facing transition materials

Success Metrics

30%+ reduction in transition planning time

Voluntary adoption by at least one additional PM

No transition items missed that were covered in playbook

Scale Path

Successful playbook becomes standard across all subsidiaries. Future phases add transition tracking dashboard and integration with onboarding workflows.

AI & Automation

Decision Support & Productivity Enablement

AI in government-adjacent contexts must be: Practical (solves real problems), Defensible (explainable and auditable), Transparent (stakeholders understand what's automated), and Human-supervised (critical decisions remain with people).

AI Opportunity Mapping

Use CaseAI ApplicationHuman Oversight
Discovery AnalysisSynthesize interview notes, identify patternsValidate insights, confirm priority
Documentation DraftingGenerate first drafts of templates, playbooksReview, refine, approve all content
Status SummarizationCompile weekly updates from multiple sourcesVerify accuracy, add context
Pattern RecognitionIdentify reusable patterns across pilotsValidate applicability, scope limits
Feedback AnalysisCategorize and summarize feedback themesInterpret sentiment, decide actions
Research AccelerationSummarize best practices, benchmark dataEvaluate relevance, applicability

Guardrails for Regulated Environments

Security

  • Use only approved AI tools meeting organizational security standards
  • Never input classified, ITAR-controlled, or customer-proprietary data
  • Maintain audit trail of AI-assisted work products

Transparency

  • Disclose AI assistance on deliverables where appropriate
  • Be prepared to explain AI-generated recommendations
  • Document which portions were AI-assisted

Human Oversight

  • All AI outputs require human review before use
  • Critical decisions remain exclusively human-made
  • AI recommendations are advisory only
  • Maintain ability to operate without AI if needed

"Decision support and productivity enablement in regulated environments — Not hype. Not buzzwords. Practical and defensible."

SHINES Values Alignment

How this approach embodies DNI's core values

S

Selflessness

Building for the enterprise, not personal portfolio

H

Humility

Listen first, propose second

I

Integrity

Honest measurement, transparent outcomes

N

Native Pride

Supporting the Delaware Nation's mission

E

Entrepreneurship

Small bets, fast learning, bias to action

S

Servanthood

Enabling others' success

Why This Approach Works

Designed for government contractor realities

Realistic

Discovery before execution. Pilots use existing tools and approved workflows. No new procurement required in the first 90 days.

Low Risk

Works within CMMI-SVC ML3 and ISO 27001:2013 boundaries. Every pilot has explicit scope limits and rollback plans.

Visible Progress

Measurable outcomes by Day 90. Artifacts leadership can present to stakeholders. Patterns ready to scale enterprise-wide.

Small Steps Into Big Wins

Enterprise Innovation Lead

DNIDELAWARE NATIONIndustries